KALCO LIVING LLC
Privacy Policy
kalcoliving.com
Effective Date: April 2026 | Last Updated: April 2026
This Privacy Policy describes how Kalco Living LLC, a Tennessee limited liability company , collects, uses, and protects information obtained from visitors and customers of kalcoliving.com. By using our website or submitting any form on our site, you agree to the terms of this Privacy Policy
1. Who We Are
Kalco Living LLC is a residential home appliance rental company based in Memphis, Tennessee. We deliver washer, dryer, refrigerator, and microwave packages directly to Memphis area residents for one monthly payment.
Contact Information:
• Business Name: Kalco Living LLC
• Email: [email protected]
• Phone: 901-668-6401
• Website: kalcoliving.com
• Physical Address: 6000 Poplar Ave. Suite , Memphis, TN 38119
• Service Area: Memphis, Tennessee and surrounding areas
2. Information We Collect
We collect personal information that you voluntarily provide to us when you submit a form on our website or complete a rental application. The information we collect includes:
Contact Information:
• First name and last name
• Phone number
• Email address
Delivery and Service Information:
• Full delivery address including apartment number, city, state, and zip code
• Delivery timeline preference
• Property access details such as number of stairs
Employment Information:
• Employer name and phone number
• Supervisor name and title
Personal References:
• Reference name, phone number, and email address
Payment Information:
• Debit card or prepaid debit card information collected for monthly autopay at the time of delivery. Payment information is stored securely within our GoHighLevel CRM platform and is not stored on our website servers.
Location Data (GPS):
• Location data collected via GPS trackers installed on leased equipment for asset management, recovery, and to ensure compliance with lease terms.
Technical Information:
• Browser type and device information
• IP address
• UTM parameters and traffic source data collected via our website analytics
• Pages visited and time spent on site
3.How We Use Your Information
We use the information we collect for the following purposes:
• To process and evaluate your rental application
• To contact you regarding your inquiry, application status, and delivery scheduling
• To send automated SMS and email communications related to your rental inquiry and service
• To process and collect monthly rental payments via debit card on file
• To send payment reminders and account notifications
• To provide customer support and respond to your questions
• To improve our website and marketing communications
• To comply with legal obligations
• To manage and recover leased equipment, including through the use of GPS location data
4. SMS and Email Communications
By submitting a form on kalcoliving.com, you expressly consent to receive SMS text messages and email communications from Kalco Living LLC regarding your rental inquiry, application status, delivery scheduling, and account management.
SMS Communications:
• Message frequency varies based on your stage in the rental process
• Message and data rates may apply based on your mobile carrier plan
• You may opt out of SMS communications at any time by replying STOP to any message you receive from us
• After opting out, you will receive one final confirmation message and no further SMS messages will be sent
• To re-enroll in SMS communications, text START to 901-668-6401
• For help, text HELP to 901-668-6401 or contact us at [email protected]
Email Communications:
• You may opt out of marketing email communications at any time by clicking the unsubscribe link in any email
• Transactional emails related to your active rental account, such as payment confirmations and delivery notifications, are not subject to marketing opt-out
5. How We Share Your Information
Kalco Living LLC does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
• Service Providers: We use GoHighLevel as our CRM and marketing automation platform. Your information is stored and processed within GoHighLevel in accordance with their privacy policy. GoHighLevel does not sell your data to third parties.
• Facebook: We use Facebook advertising services to reach potential customers. If you interact with our Facebook ads, your information may be shared with Facebook in accordance with their data policies.
• Debt Collection & Credit Reporting: We may share your information with third-party collection agencies and credit bureaus for the purpose of collecting outstanding debts and reporting delinquent accounts, as permitted by law and outlined in our Lease Agreement & Terms and Conditions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request from a government authority.
• Business Protection: We may disclose information where necessary to enforce our rental agreement, protect our rights or property, or protect the safety of our customers or others, including using GPS location data for equipment recovery.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your payment card information is stored within GoHighLevel's secure platform, which uses industry-standard encryption. However, no method of transmission over the internet or electronic storage is one hundred percent secure, and we cannot guarantee absolute security.
We recommend that you do not share your login credentials, account information, or payment details with anyone and that you contact us immediately at [email protected] if you suspect any unauthorized use of your information
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including maintaining your rental account, complying with legal obligations, and resolving disputes. If you wish to request deletion of your personal information, please contact us at [email protected]. We will respond to your request within 30 days.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information subject to certain legal exceptions
• The right to opt out of SMS marketing communications by replying STOP
• The right to opt out of email marketing communications by clicking unsubscribe To exercise any of these rights, please contact us at [email protected] or call 901-668-6401 .
9. Children's Privacy
Kalco Living LLC services are not directed at individuals under the age of 18 . We do not knowingly collect personal information from anyone under 18 . If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected], and we will take steps to delete that information.
10.Third-Party Links
Our website may contain links to third-party websites, including Facebook. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before providing any personal information.
11. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and collect technical information about how you interact with our site. This information is used to analyze website traffic, optimize our marketing campaigns, and improve our services. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our website.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Kalco Living LLC
6000 Poplar Ave. Suite 250, Memphis, TN 38119
Email: [email protected]
Phone: 901-668-6401
Website: kalcoliving.com
Stop Setting Up Your Home Piece by Piece. Get Everything Delivered at Once.
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Takes just 10 seconds — Free delivery & setup
Imagine This...
You just moved into your new place. The boxes are unpacked. But the kitchen has no refrigerator. There is no washer or dryer. You are spending money on takeout every night because you cannot keep food at home. You are hauling laundry bags to the laundromat on your only day off.
Instead of buying four separate appliances and spending thousands of dollars upfront — you make one call. One delivery. One monthly payment. And your home is fully equipped and ready to live in. That is exactly what Kalco Living does for Memphis families every single day.
Your Complete Home. Delivered. Installed. Maintained.
We deliver a fully equipped appliance package directly to your home. Washer and dryer for your laundry. Refrigerator for your kitchen. Microwave for your convenience. Everything installed and ready to use before we leave.
How It Works
01
Check Availability
Enter your name and phone number
02
We Call You
Personal confirmation of your area and package
03
We Deliver and Install
Professional hookup and testing — same day
One Low Monthly Payment
Most Popular — Best Value
The Complete Home Package
$149 /month
Washer · Dryer · Refrigerator · Microwave · Free Install
Washer and Dryer only
$79/mo
Refrigerator only
$55/mo
Add a Stove to any package
$60/mo
Full House Package — Everything
$179/mo
We serve a limited number of Memphis households at a time. Check availability today.
Why Memphis Families Choose Kalco Living
We Deliver Excellence
On time, every time
We Handle Everything
Repairs included at no cost
We Keep It Simple
No credit check required
Locally Operated
Memphis and surrounding areas
Compare Your Options
Buying
$1,500–$3,000 upfront
Pay for delivery
Pay for repairs
Stuck with equipment
KALCO
$149/month
Free delivery/instal
All repairs included
We pick up when you're done
Just $79/Month.
Everything Included.
Free delivery to your door. Professional installation. Maintenance and repairs always included. No credit check. No large upfront purchase. No hidden fees. No surprises. Just $79 a month and we handle everything.
Takes 10 Seconds — Free Delivery and Setup
Still Thinking About It?
Every day without a fully equipped home is another laundromat trip. Another morning without clean clothes. Your home should work for you from day one.
© 2026 Kalco Living. All rights reserved. 6000 Poplar Ave. Memphis, TN 38119