KALCO LIVING LLC Lease Agreement & Terms and Conditions

Memphis, Tennessee

Kalco Living LLC ("Kalco Living LLC") is pleased to have you as a customer. Your acceptance and use of the appliance(s) described on your rental application ("Equipment") constitutes your agreement to the following Lease Agreement and Terms and Conditions. If you have any questions please contact Kalco Living LLC at [email protected] or by calling or texting 901-668-6401.

1. Rent Payments

You agree to pay the Monthly Rate corresponding to your selected package. Your first monthly payment is due prior to delivery. Monthly payments are collected automatically via debit or prepaid debit card on file. Your card will be charged on the same calendar date each month following delivery. A $25 late fee applies if payment cannot be processed.

THIS IS A LEASE — NOT A PURCHASE. Ownership of the Equipment remains with Kalco Living LLC at all times. You will not acquire ownership of the Equipment regardless of the length of the rental period.

THE EQUIPMENT IS OWNED BY KALCO LIVING LLC AND MUST BE RETURNED WHEN YOU CANCEL THE LEASE OR UPON DEFAULT. YOU AGREE NOT TO REMOVE OR DEFACE ANY STICKER OR LABEL ON THE EQUIPMENT.

2. Rental Term

The lease term begins on the date the Equipment is delivered. Kalco Living LLC requires payment for a minimum period of 6 months, after which the lease continues month-to-month until terminated by either party with seven (7) days written notice. The final month's rent will not be prorated.

2.1. Service Offerings and Pricing

Package Name Appliances Included Monthly Rate
Complete Home Package Washer, Dryer, Refrigerator, Microwave — Free Install $139/month
Washer & Dryer Only Washer, Dryer $79/month
Refrigerator Only Refrigerator $55/month
Add a Stove to Any Package Stove (add-on) $60/month
Full House Package Washer, Dryer, Refrigerator, Microwave, Stove — Free Install $179/month
All packages include gently used, professionally cleaned and inspected appliances

3.Fees and Charges

Fee Type Amount When Applied
Late Payment Fee $25.00 First calendar day following payment due date
Reschedule Fee $25.00 Per missed or rescheduled delivery or service appointment
Move Fee $35.00 Per relocation of Equipment to a new address

4. Use and Return of Equipment

Equipment is for personal residential use at the approved delivery address only. You must not move, sell, transfer, or dispose of the Equipment without prior written consent. Monthly rent continues until Kalco Living LLC retrieves the Equipment. If Equipment is lost or stolen you are liable for the full replacement cost.

5. Equipment Condition & Limited Warranty

All Equipment provided by Kalco Living LLC may be gently used and has been professionally cleaned, inspected, and confirmed to be in proper working condition prior to delivery. Upon delivery inspect the Equipment and report any damage or defects within three (3) business days. For mechanical defects arising from normal use Kalco Living LLC will repair or replace the Equipment at no cost. Unauthorized repairs are strictly prohibited.

6. Equipment Damage or Malfunction Due to Misuse or Abuse

You agree to use the Equipment only in accordance with manufacturer instructions. You are solely responsible for any damage caused by gross negligence, intentional misuse, abuse, or vandalism. Abuse or intentional damage is not covered under the Kalco Living LLC maintenance policy. Normal wear and mechanical repairs from standard residential use are always covered at no cost.

7. Indemnification

YOU AGREE TO RELEASE, INDEMNIFY AND HOLD KALCO LIVING LLC AND ITS AGENTS HARMLESS FROM ANY LIABILITY OR DAMAGES ARISING FROM NEGLIGENCE, MISUSE OR ABUSE OF THE EQUIPMENT DURING THE TIME THE EQUIPMENT IS IN YOUR POSSESSION.

8. Access Authorization

YOU AGREE TO ALLOW KALCO LIVING LLC OR ITS AUTHORIZED AGENTS ACCESS TO THE EQUIPMENT AT YOUR RESIDENCE FOR DELIVERY, REPAIR, MAINTENANCE, REPLACEMENT OR REMOVAL INCLUDING IN THE EVENT OF DELINQUENT PAYMENTS. IN THE EVENT OF DEFAULT AND FAILURE TO CURE AFTER TEN (10) DAYS WRITTEN NOTICE YOU AUTHORIZE KALCO LIVING LLC TO ACCESS YOUR RESIDENCE WITHOUT BREACH OF THE PEACE TO RETRIEVE THE EQUIPMENT IN FULL COMPLIANCE WITH TENNESSEE LAW.

9. Default

You will be in default if: you fail to pay the Monthly Rate or fees when due; you breach any term of this agreement; you move or dispose of Equipment without written consent; or Kalco Living LLC believes the prospect of payment is materially impaired.

10.Remedies

Upon default Kalco Living LLC may cancel the lease, take possession of Equipment, recover unpaid payments and fees, recover fair market value of lost or stolen Equipment, report delinquent accounts to credit bureaus, and pursue all rights available under Tennessee law.

11. Arbitration

Any dispute arising out of this agreement will be subject to binding arbitration under the Federal Arbitration Act. For more information visit www.adr.org.

12. Termination

Kalco Living LLC reserves the right to refuse service or terminate delivery, installation, or maintenance at its sole discretion in full compliance with applicable Tennessee law.

13. Governing Law

This agreement is governed by the laws of the State of Tennessee. Any proceedings shall take place in Shelby County, Tennessee.

14. SMS Opt-Out Instructions

Text STOP to 901-668-6401 at any time to unsubscribe. Text HELP for assistance or contact [email protected].

15. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

16. Message Frequency and Rates

Message and data rates may apply. You will receive recurring automated messages related to your rental inquiry, delivery updates and service notifications. Message frequency may vary.

17.Privacy Policy

18. Contact Information

Kalco Living LLC   

6000 Poplar Ave. Suite 250, Memphis, TN 38119 

Email: [email protected]

Phone: 901-668-6401

Website:kalcoliving.com

ACKNOWLEDGMENT

By checking the agreement box and submitting your rental application you confirm that you have read, understood, and agree to all terms. This constitutes a legally binding agreement between you and Kalco Living LLC.

© 2026 Kalco Living. All rights reserved. 6000 Poplar Ave. Memphis, TN 38119

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